Strategy and Planning | Perficient Digital

Strategy and Planning Solving Complex Problems in a Customer-first World

Empowering Sales Teams in a Digital World

On June 28, Perficient Digital’s Karie Daudt will be speaking at IRCE, the commerce industry’s biggest and most influential annual event. Sharing the stage with our client, Geriatric Medical, Karie will explore how B2B businesses can use technology to empower their sales teams and transition their operation into the digital world. In an age of […]

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4 Steps for Personal and Digital Marketing Fitness

As Digital Marketers we are bloated with options for tools and processes and have bloated backsides from sitting at desks all day long. Over the past 3 years I have lost and kept off 80 lbs and have led multiple end-to-end digital marketing transformations. I can safely say I’m a bit of an authority on […]

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How Content Supports a Conversational Commerce Experience

What is conversational commerce? In January of 2015, Chris Messina, a former technologist of companies like Uber and Google, coined the term in his Medium post – Conversational Commerce: Messaging apps bring the point of sale to you. He saw an emerging trend, as others may have at the time as well. Andrew Bilak of […]

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3 Days, 300+ Sessions: What I Discovered at CSUN Conference 2019

In 2017 I wrote The Next Big Consumer Segment: People With Disabilities, predicting there would be a tremendous economic opportunity for those progressive, smart organizations serving digital accessibility. Now, two years later, it has arrived in a big way, and I heard a lot about it from our largest tech companies and their leaders at […]

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Resolving Common Accessibility Errors – Low Contrast

In honor of Global Accessibility Awareness Day (GAAD), we’re examining common accessibility errors and providing recommendations for fixing them. The first topic in this series: Fixing Low Contrast WCAG Success Criteria 1.4.3 – Contrast (Minimum) The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the […]

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Celebrating Global Accessibility Awareness Day 2019: Tips & Fixes

Happy Global Accessibility Awareness Day! As the global community meets to discuss and promote accessibility and inclusion, Perficient Digital is releasing a series of blogs today and over the next several weeks to discuss what we’ve seen over the past few years. WebAIM, a non-profit organization from Utah State University, recently published a report on […]

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Insights into Personalization Trends in 2019

You’ve probably been reading and hearing about Personalization, since it garners over 50% popularity on Google Trends. It seems everyone is trying to understand it and figure out how to use it. We have many posts on our blog about the topic, including Essentials for your Digital Strategy-Smart Personalization and The Key Differences Between B2B […]

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SoDA Spills on Personalization with Help from Perficient Digital

Personalization has been a hot topic in the sphere of digital experience for years because of one simple reason: Customers in every industry expect the companies they do business with to recognize their needs and preferences and provide relevant, timely experiences. The concept sounds pretty straightforward, but developing and executing an effective personalization strategy across […]

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Building Better UX with a Product Content Strategy

Many manufacturers and distributors find the concept of content marketing to be daunting and complex. In fact, only 39% of B2B organizations had a documented content marketing strategy in 2018. Senior commerce consultant Karie Daudt, who recently joined Perficient Digital after serving as VP of Marketing & Customer Experience for Insite Software, weighed in the importance […]

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Strategy Ain’t Bean Bag: Lessons from Our CX Maturity Survey

My colleagues and I spend our time pulling the levers of design thinking, digital innovation, and customer experience to enable transformation for our clients. Our effort turns market insights into strategic initiatives, organized into comprehensive, multi-phase plans. We do this for organizations large and small, legacy and new, across many industries. When starting our work, […]

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