Personalization Archives | Perficient Digital
Posts Tagged with Personalization

Sitecore, Machine Learning and Personalization

What holds back marketers from creating one-to-one experiences?  Well, a lot of things, it turns out.  Lack of data, too much data, not understanding a customer’s journey, too much focus on journeys – the list is endless.  In the past, we’ve created rules engines to try to create personalized experiences, but we are finding that […]

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Personalization Doesn’t Scale: Why True Relational Marketing Wins

We’ve all been there. Received an email that starts, “[Hi, First Name],” or gotten a message on LinkedIn praising us for something we’ve never done. What we’re seeing is an attempt at fake personalization, and while it can be done at scale, it can’t be done well at scale. Instead of connecting with your audience, […]

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Winning the Hearts of your Customers: Using AI to Improve CX

The other day I was perusing the Insights section of the Perficient website, and I came across a guide that sparked my interest called Five Digital Marketing Trends That Will Impact Your Business in 2018. In it, the authors discuss how personalization will “shape the complexity and magnitude of content development.” This was particularly interesting to me. I […]

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How (and How Not) to Engage Your B2B Customers

The work is far from over once you have someone on your site. Now is the time to provide a seamless ordering experience that keeps them coming back. Can they configure products online? How easily can they get a quote? Is the content you’re serving up helping them when they need it while moving them […]

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Use Search to Personalize Every Experience

Now that you’ve mastered the art of providing a good search foundation on your website, it’s time to build on that investment. Let’s talk about how you should be using search to personalize every experience. And don’t worry if you don’t have a search foundation down quite yet. You can always look back on our […]

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Five Simple Ways to Optimize Your Search Box

In today’s market, online search has become muscle memory. We don’t think about how to find information; we automatically begin entering words into a search box and expect to be presented with whatever we’re searching. This tendency to search for anything and everything we desire to know is precisely why the search box needs to […]

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5 Reminders for Your Website Redesign

Change is all around us, and the driving forces of change seem to have hit the accelerator in the last couple of years. Whether it’s rising customer expectations, continual connectedness, organizational velocity, or the proliferation of data, one thing is very clear. Today, it’s a customer-driven world, and those customers are in the driver’s seat. […]

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You WILL get to personalization, I promise!

Remember PURLs or Personalized URLs? I certainly do, as it was my job to build PURL microsites for hundreds of forward-reaching direct mail marketers over the course of several years. Tie that together with variable printing and POW! – your customers’ names are not only on their mail but on a website too. Dazzling! Yes, […]

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Data: Common Theme from Adobe Summit 2018

It’s been a month and a half since Adobe Summit 2018, but the sessions, keynotes, and conversations with customers are still very much fresh in our minds. Adobe Summit is a great learning conference for digital marketers, with seven tracks and more than 250 sessions this year. Whether you are building campaigns, managing advertising or […]

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